Privacy Policy
This Privacy Policy explains how Kaboom Casino may collect, use, store and share information when you visit our website, create or use an account, make transactions or contact us. We aim to handle personal information fairly, securely and transparently. This policy should be read together with our other website terms and responsible gambling information.
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Information we may collect
The information collected by an online casino can vary depending on how you use the website and the services available to you. Kaboom Casino may collect information that you provide directly, information generated when you use the website and information received from service providers that help operate gambling, payment, security or customer support functions.
Article contents
Account and personal details
When you register or maintain an account, we may handle details such as your name, date of birth, residential or contact information, account login details and other information needed to manage your player profile. We may also handle records of your preferences, communications, responsible gambling settings and requests made through customer support. Some information may be required before an account can be opened or particular services can be used.
Identity and verification information
To help confirm your identity, age and eligibility, we may request verification documents or other information. This can include identity documents, proof of address, information about the source or use of funds where appropriate, and records of checks performed during the account relationship. Verification information is used to support safer operation of the website, prevent misuse and meet applicable legal and compliance obligations.
Payment and transaction records
We may collect records about deposits, withdrawals, wagers, winnings, account balances, payment methods and other transactions connected with your account. Payment information may be processed by payment providers. Where appropriate, we may receive confirmation or limited transaction details from those providers rather than full payment credentials. Transaction records help us operate your account, investigate errors, manage disputes, detect unusual activity and meet record-keeping requirements.
Technical, device and usage information
When you visit or use the website, technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, language settings, approximate location based on technical information, pages viewed, dates and times of activity, referring pages and information about how you interact with the website. This data can help with security, troubleshooting, performance, analysis and improving the player experience.
Cookies, security and retention
Cookies and similar technologies
The website may use cookies and similar technologies. Cookies are small files or identifiers stored on your device that can help remember settings, keep sessions working, support security, measure website use and improve functionality. Some cookies are necessary for core features, while others may help with analytics, preferences or relevant communications. Information collected through these technologies may be linked with account or device information where needed for the relevant purpose.
You can manage or restrict cookies through your browser settings. If you block or delete certain cookies, parts of the website may not work as intended, and some preferences may need to be set again. Browser controls may not affect every type of technology, but they provide a practical way to review and manage many cookie choices.
Security measures
We use reasonable technical, administrative and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, account security procedures, monitoring, secure handling practices and the use of trusted service providers. No website, device or transmission method can be guaranteed to be completely secure, so players should also protect their passwords, use appropriate device security and avoid sharing account credentials.
Storage and retention
Information may be stored by us or by service providers that support the website. Depending on the service, information may be handled in Australia or another location. Where information is handled by a provider, we expect appropriate protections to be applied in line with the relevant service and applicable requirements.
We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, transaction and other records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, destroyed or anonymised.
Your privacy rights and how to contact us
Depending on your circumstances and the rules that apply, you may have rights relating to the personal information we hold about you. These rights are not always absolute, and we may need to confirm your identity before responding. We may also need to retain or use some information to meet legal, security, fraud-prevention, dispute-resolution or responsible gambling requirements.
- Access: ask for information about the personal information we hold about you and, where appropriate, a copy of that information.
- Correction: ask us to correct personal information that is inaccurate, incomplete or out of date.
- Deletion: ask us to delete your personal information where it is no longer needed or where deletion is otherwise available. Deletion may not be possible for records that must be retained or used for legal, security or operational reasons.
- Marketing consent: withdraw your consent to marketing communications at any time. You may also use an unsubscribe option included in a marketing message where one is provided.
- Questions or complaints: ask how your information is handled or raise a concern about a privacy matter.
Making a data request
To exercise your rights or ask a privacy question, contact support@kaboomcasino.wtf. Please explain the request clearly and include enough information for us to understand which account or records are involved. We may request reasonable information to verify that the request comes from the relevant player. This helps protect accounts and prevents personal information from being disclosed to the wrong person.
We aim to review and respond to privacy requests within a reasonable time. The response may explain what action has been taken, request further information, or describe why a request cannot be completed in full. For example, access, correction or deletion may be limited where fulfilling the request could affect another person, compromise security, interfere with fraud checks or conflict with a record-keeping obligation.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or information-handling practices. The updated version will be made available on the website. We encourage players to review this page periodically. Where appropriate, we may provide additional notice about significant changes through the website or by using the contact details associated with an account.
