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Privacy Policy

This Privacy Policy explains how Kaboom Casino may collect, use, store and share information when you visit our website, create or use an account, make transactions or contact us. We aim to handle personal information fairly, securely and transparently. This policy should be read together with our other website terms and responsible gambling information.

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Information we may collect

The information collected by an online casino can vary depending on how you use the website and the services available to you. Kaboom Casino may collect information that you provide directly, information generated when you use the website and information received from service providers that help operate gambling, payment, security or customer support functions.

Article contents

Account and personal details

When you register or maintain an account, we may handle details such as your name, date of birth, residential or contact information, account login details and other information needed to manage your player profile. We may also handle records of your preferences, communications, responsible gambling settings and requests made through customer support. Some information may be required before an account can be opened or particular services can be used.

Identity and verification information

To help confirm your identity, age and eligibility, we may request verification documents or other information. This can include identity documents, proof of address, information about the source or use of funds where appropriate, and records of checks performed during the account relationship. Verification information is used to support safer operation of the website, prevent misuse and meet applicable legal and compliance obligations.

Payment and transaction records

We may collect records about deposits, withdrawals, wagers, winnings, account balances, payment methods and other transactions connected with your account. Payment information may be processed by payment providers. Where appropriate, we may receive confirmation or limited transaction details from those providers rather than full payment credentials. Transaction records help us operate your account, investigate errors, manage disputes, detect unusual activity and meet record-keeping requirements.

Technical, device and usage information

When you visit or use the website, technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, language settings, approximate location based on technical information, pages viewed, dates and times of activity, referring pages and information about how you interact with the website. This data can help with security, troubleshooting, performance, analysis and improving the player experience.

How we use and share information

Personal information is handled for purposes connected with providing and managing the website and its services. We seek to collect information that is reasonably relevant to those purposes and to avoid using it in ways that are inconsistent with the reason it was collected, unless a different use is permitted or required.

  • To create, maintain and administer your account.
  • To process deposits, withdrawals, wagers and other account transactions.
  • To verify identity, age and account information.
  • To carry out security, anti-fraud, anti-money-laundering and other risk checks.
  • To identify suspicious, unauthorised or prohibited activity and protect the website, players and service providers.
  • To provide customer support, respond to questions and investigate complaints or disputes.
  • To send service messages about your account, transactions, security, changes to the website or this policy.
  • To understand website use, test features, fix technical problems and improve performance.
  • To comply with legal, regulatory, court, tax, accounting and other applicable obligations.
  • To manage responsible gambling processes and support safer use of the website where relevant.
  • To send marketing communications where permitted and where you have provided any consent that is required.

Marketing communications

We may use your contact details to provide promotional or marketing communications where this is allowed and where the required consent or other lawful basis exists. You can ask us to stop sending marketing messages at any time. Unsubscribing from marketing will not normally stop important service communications, such as messages about account security, transactions, verification or material changes to the website.

Sharing information

Information may be shared with carefully selected providers that help operate the website. Depending on the service involved, these providers may support payment processing, identity and verification checks, fraud prevention, security monitoring, technology hosting, communications, customer support, analytics, auditing or legal and professional services. Providers should only use information for relevant service purposes and may be subject to confidentiality, security and privacy obligations.

Information may also be disclosed where necessary to comply with a legal or official request, protect rights and safety, investigate suspected fraud or unlawful activity, enforce applicable terms, or support the resolution of a dispute. If the business or part of its operations changes ownership or structure, information may be transferred as part of that process, subject to appropriate safeguards. The providers used may change over time, so this policy does not list every possible recipient.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies. Cookies are small files or identifiers stored on your device that can help remember settings, keep sessions working, support security, measure website use and improve functionality. Some cookies are necessary for core features, while others may help with analytics, preferences or relevant communications. Information collected through these technologies may be linked with account or device information where needed for the relevant purpose.

You can manage or restrict cookies through your browser settings. If you block or delete certain cookies, parts of the website may not work as intended, and some preferences may need to be set again. Browser controls may not affect every type of technology, but they provide a practical way to review and manage many cookie choices.

Security measures

We use reasonable technical, administrative and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, account security procedures, monitoring, secure handling practices and the use of trusted service providers. No website, device or transmission method can be guaranteed to be completely secure, so players should also protect their passwords, use appropriate device security and avoid sharing account credentials.

Storage and retention

Information may be stored by us or by service providers that support the website. Depending on the service, information may be handled in Australia or another location. Where information is handled by a provider, we expect appropriate protections to be applied in line with the relevant service and applicable requirements.

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, transaction and other records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, destroyed or anonymised.

Your privacy rights and how to contact us

Depending on your circumstances and the rules that apply, you may have rights relating to the personal information we hold about you. These rights are not always absolute, and we may need to confirm your identity before responding. We may also need to retain or use some information to meet legal, security, fraud-prevention, dispute-resolution or responsible gambling requirements.

  • Access: ask for information about the personal information we hold about you and, where appropriate, a copy of that information.
  • Correction: ask us to correct personal information that is inaccurate, incomplete or out of date.
  • Deletion: ask us to delete your personal information where it is no longer needed or where deletion is otherwise available. Deletion may not be possible for records that must be retained or used for legal, security or operational reasons.
  • Marketing consent: withdraw your consent to marketing communications at any time. You may also use an unsubscribe option included in a marketing message where one is provided.
  • Questions or complaints: ask how your information is handled or raise a concern about a privacy matter.

Making a data request

To exercise your rights or ask a privacy question, contact support@kaboomcasino.wtf. Please explain the request clearly and include enough information for us to understand which account or records are involved. We may request reasonable information to verify that the request comes from the relevant player. This helps protect accounts and prevents personal information from being disclosed to the wrong person.

We aim to review and respond to privacy requests within a reasonable time. The response may explain what action has been taken, request further information, or describe why a request cannot be completed in full. For example, access, correction or deletion may be limited where fulfilling the request could affect another person, compromise security, interfere with fraud checks or conflict with a record-keeping obligation.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or information-handling practices. The updated version will be made available on the website. We encourage players to review this page periodically. Where appropriate, we may provide additional notice about significant changes through the website or by using the contact details associated with an account.